Shipping & Returns

Shipping Options

All of us at understand how frustrating it can be when you’re about to "check out" your online order, only to be hit with exorbitant shipping fees, which makes those "fantastic prices" not so fantastic! Our goal is to make certain that while purchasing great products at great prices from you also get the lowest possible shipping costs. You’ll notice that we offer FREE SHIPPING on most orders over $99 and some of our items ship for FREE! That’s our way of proving to our valued customers that we will always strive to give you the best possible shipping cost.

So, hurry. All of our warehouses are fully stocked with the products you want and need… and ready to ship today. However our commitment does not stop with our products! With warehouse locations all across North America, and a highly responsive and knowledgeable customer support team to boot, you won’t have to worry about items arriving late.  

Same Day Shipping Policy

Speed and efficiency are key at If we get your web or phone order by 3:00pm (ET), your items are in stock and your credit card is authorized (verification can sometimes take up to 24 hrs), we will make sure delivery starts that same day! And, if you request any type of express delivery service through FedEx, you receive same-day service, right up until 5:30 p.m. on in stock items. Same-day guarantee applies to FedEx deliveries only and does not include orders received during weekend or holiday hours!

Free Shipping Qualification & Policies

Free Economy Ground Shipping on most domestic orders of $99 or more (excludes shipping and taxes). Does not apply to special orders, imprinted orders and some over-sized and hazardous itemsFree Ground Shipping is eligible for shipping addresses in the lower 48 US States only. reserves the right to ship via the most economical method available.

Free shipping will not apply if eligible items are canceled, resulting in an order total of less than $99. This limited-time offer is subject to change without notice.

Priority Next Day Delivery

Need your protection tomorrow? Simply select one of our expedited delivery options during checkout, and we'll take care of it. Remember, orders submitted after 4PM on business days, weekends and holidays are shipped on the next business day. The orders are subject to in-stock availability and payment verification. Some restrictions apply, such as for over-sized and hazardous items. Indicate in the Order Notes during checkout if you have any special concerns or questions about your delivery. We will contact you promptly.

Delivery & Insurance Charges

All orders will be billed actual delivery charges, including those not deliverable by FedEx Surface (to such addresses as APO, FPO and P.O. Box) and orders containing items subject to delivery restrictions. Items too large for FedEx Surface delivery are delivered by truck, Freight Collect, within 24 hours of ordering. Please ask our Customer Service Team for an estimate of your delivery charges.


You may return most new, unopened items within 30 days of delivery for a full refund of the product(s) cost. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive your refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.